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Remote Care Live

Keep things face-to-face, even from afar

Beltone Remote Care Live lets you provide personalised care and support for your clients when they need remote assistance. You can talk live, video chat, and adjust their hearing aids at a distance. This service is integrated in the Beltone SolusMax™ fitting software and GN Online Services, so no extra platforms are needed. Available for iOS and Android™ devices.

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How it works


Once your clients install the intuitive Beltone HearMax™ app, they can begin easily adjusting their hearing aids.
Now you can keep things personalised, even from afar.


Download the step-by-step guide     One-pager on remote in-ear testing

1. You initiate a video call from your clinic at a mutually convenient time

2. Your client accepts your call in the app

3. You provide real-time counselling or fine-tuning adjustments to your client's hearing aids according to their needs

Beltone fitting software

Beltone Solux Max™ fitting software, Remote Care and Remote Care Live for remote fine-tunings and live video counselling.

Get fitting software

Beltone HearMax app

Your clients can use the app to check their hearing aid fit, personalise their sound, and request assistance from you.

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Para empezar, registre su consulta o clínica en GN Online Services.

A continuación, podrá ofrecer servicios de ReSound Assist a sus clientes. Mientras, también puede:

  • Gestionar el acceso para otros audioprotesistas de su clínica
  • Gestionar las sedes de su consulta o clínica
  • Personalizar su respuesta automática a las solicitudes de ajuste a distancia

Recordatorio: Para registrarse en GN Online Services, necesitará la identificación de su cuenta ReSound.

Descargar la guía de GN Online Services

Registro

Remote fine-tuning

Get in touch with your clients remotely and offer live sessions.

Discover Remote care

Device compatibility

See which mobile devices your clients can use to stream music, calls and more.

Check compatibility

Wireless accessories

A full range of accessories featuring direct streaming and the Beltone HearMax™ app.

Explore accessories